Terms & Conditions

Terms & Conditions

Last Updated: June 2026

By accessing and placing an order with Dealt Trading s.r.o., a company registered in Slovakia, you confirm that you agree to and are bound by these Terms & Conditions. These Terms apply to the entire website and any communication between you and Dealt Trading s.r.o.

Company Information

Company Name: Dealt Trading s.r.o.

Company Registration Number (IČO): 46 466 533

Registered Address:

Podchod Hodžovo námestie
811 06 Staré Mesto
Bratislava
Slovakia

Phone: +421 918 075 462

Email: info@dealteu.com

Website: https://dealteu.com

General Conditions

  • We reserve the right to update prices, products, and policies at any time without prior notice.

  • Use of this website and services is at your own risk.

  • We do not provide products or services to countries subject to applicable sanctions or trade restrictions.

Definitions

Company: Dealt Trading s.r.o.

Service: The website and services provided through dealteu.com.

Device: Any internet-connected device used to access the website.

You: The individual or legal entity accessing or using the website.

Third-Party Services: External service providers, integrations, logistics providers, payment processors, or partners used in connection with the Services.

License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website in accordance with these Terms.

Restrictions

You agree not to:

  • Sell, sublicense, rent, lease, or distribute any portion of the website.

  • Reverse engineer, decompile, or attempt to extract source code from the website.

  • Remove or alter any copyright, trademark, or branding notices.

  • Use the website in any unlawful manner.

Product Information

We make every effort to ensure that product descriptions, specifications, images, pricing, and availability are accurate.

As we specialize in refurbished electronics, product condition descriptions and grades are provided to help customers make informed purchasing decisions.

Minor variations in appearance may occur depending on the condition grade selected.

Return & Refund Policy

We aim to provide a smooth and transparent shopping experience.

Incorrect, Damaged, or Defective Products

You may request a return or replacement if:

  • The wrong product was delivered.

  • The product arrives damaged.

  • The product is defective upon arrival.

Returned items must include all original accessories and packaging where reasonably possible.

Change of Mind Returns

In addition to any statutory rights available under applicable law, we may accept eligible returns for change of mind within 10 days of delivery provided that:

  • The item is unused.

  • The item is undamaged.

  • The item remains in its original packaging.

Return Fees

The following deductions may apply:

  • A 10% operational handling fee.

  • A 10% fee for opened but unused products.

  • A 10% deduction for refused deliveries.

Any deductions will be communicated before the return is finalized.

European Union Consumer Right of Withdrawal

If you are a consumer located within the European Union, you have the right to withdraw from your purchase within 14 days of receiving the goods without providing a reason, subject to any applicable legal exceptions.

To exercise this right, please contact:

info@dealteu.com

Warranty Policy

All products include a 1-year warranty from the date of delivery.

The warranty covers manufacturing defects and faults not caused by customer misuse.

The warranty does not cover:

  • Physical damage.

  • Liquid damage.

  • Unauthorized modifications.

  • Unauthorized repairs.

  • Improper use of the product.

General Warranty Terms

  • Warranty coverage is non-transferable.

  • Products serviced by unauthorized repair providers may lose warranty coverage.

  • Warranty rights are in addition to any mandatory consumer protections available under Slovak and European Union law.

User Content & Suggestions

Any suggestions, ideas, reviews, feedback, or recommendations voluntarily submitted to us may be used by Dealt Trading s.r.o. without compensation, subject to applicable law.

Cookies

We use cookies and similar technologies to improve website functionality, security, analytics, and user experience.

For more information, please review our Privacy Policy.

Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the content, privacy practices, availability, or accuracy of third-party websites.

Reviews Guidelines

Reviews submitted by customers must:

  • Be truthful and based on genuine experience.

  • Not contain offensive, unlawful, or misleading content.

  • Not be submitted on behalf of competitors or third parties.

We reserve the right to moderate or remove reviews that violate these guidelines.

Intellectual Property

All website content, logos, graphics, text, software, branding, product images, and other materials are the property of Dealt Trading s.r.o. or its licensors and are protected by applicable intellectual property laws.

Limitation of Liability

To the maximum extent permitted by law, Dealt Trading s.r.o. shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of the website or services.

Nothing in these Terms excludes any rights that cannot be excluded under applicable consumer protection laws.

Governing Law

These Terms are governed by the laws of Slovakia.

If you are a consumer located within the European Union, you also benefit from any mandatory consumer protection provisions applicable in your country of residence.

Dispute Resolution

In the event of a dispute, customers are encouraged to contact us first so that we may attempt to resolve the issue amicably.

If no resolution can be reached, disputes may be submitted to the competent courts of Slovakia or resolved through applicable European Union consumer dispute resolution mechanisms.

Termination

We reserve the right to suspend or terminate access to our services where these Terms are violated or where required by law.

Changes to These Terms

We may update these Terms & Conditions from time to time.

The updated version will be published on this page with a revised "Last Updated" date.

Continued use of the website after changes become effective constitutes acceptance of the updated Terms.

Contact Us

For questions, complaints, warranty requests, returns, or disputes, please contact:

Dealt Trading s.r.o.

Podchod Hodžovo námestie
811 06 Staré Mesto
Bratislava
Slovakia

Phone: +421 918 075 462

Email: info@dealteu.com

Website: https://dealteu.com